Offshore Capability Center (OCC)
Save up to 70% of digital spend with Offshore capability centers and AI
Offshore Capability Center (OCC)
Save up to 70% of digital spend with Offshore capability centers and AI
Offshore Capability Centers (OCCs) serve as extended workbenches located in offshore delivery hubs, supporting application development, maintenance, and support. They offer cost efficiency, scalability, and 24/7 productivity, enabling global businesses to operate seamlessly and effectively
- Extended Workbench – A Seamless Extension of Your IT Team
- Scalable on Demand
- Cost-Effective Operations
- Flexible to Evolving Needs
Digital Strategy
Why Companies Are Rethinking Their Digital Strategy
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✓In today’s volatile economic landscape, businesses are under pressure from all sides—rising inflation, tariffs, higher borrowing costs, and a shrinking talent pool. On top of that, local regulations often limit operational flexibility, making it even harder to adapt and scale.
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✓At the same time, maintaining a modern digital ecosystem has become increasingly complex and expensive—yet it's non-negotiable for staying competitive.
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✓To stay ahead, companies must optimize costs while continuing to innovate. The most effective way to do this? Shift operations and maintenance to lower-cost regions and leverage AI-driven solutions to boost efficiency, reliability, and scalability.
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✓This approach not only ensures a cost-effective digital backbone but also frees up resources to invest in new business priorities and future growth.
Two Pillars of Digital Investment
Modern enterprises typically divide their digital spend into two key categories:
- Focused on driving the business forward
- New business solution
- Research & Development (R&D)
- Innovation initiatives
- Emerging technologies and digital transformation
- Essential to ensure stability, performance and continuity
- Application support and management
- Application maintenance
- System updates and security patches
- Technology infrastructure maintenance
- Maintenance of business processes
- Daily operational support
Growth & Innvoation
- Developing impactful growth and innovation (G&I) solutions demands strong business understanding and domain expertise. These initiatives thrive when led by local experts who are closely aligned with the company’s strategic goals and market dynamics.
- While core G&I efforts are often driven internally or in collaboration with trusted partners, augmenting capacity through Offshore Capability Centers (OCCs) can be a smart move. OCCs offer scalable support, enabling organizations to accelerate delivery, reduce costs, and maintain focus on high-value innovation.
- Developing impactful growth and innovation (G&I) solutions demands strong business understanding and domain expertise. These initiatives thrive when led by local experts who are closely aligned with the company’s strategic goals and market dynamics.
- While core G&I efforts are often driven internally or in collaboration with trusted partners, augmenting capacity through Global Capability Centers (GCCs) can be a smart move. GCCs offer scalable support, enabling organizations to accelerate delivery, reduce costs, and maintain focus on high-value innovation.
Operations & Maintenance
Operations & Maintenance refers to the day-to-day activities required to ensure that systems, equipment, and facilities operate efficiently, safely, and reliably.
The notion that “IT isn’t part of product companies” is outdated and misleading. In
reality, substantial IT efforts are essential just to keep the lights on—from maintaining
infrastructure to ensuring seamless operations.
In fact, operational costs are among the largest expenses for most organizations. Without a
strategic approach, these costs can drain resources that should be fueling innovation and growth.
By combining offshore delivery models with AI-powered automation, companies can reduce
operational costs by up to 60%, freeing up budget and talent to focus on high-impact business
solutions.
Offshore
Key Challenges in Building Offshore Capability Centers (OCCs)
Maintaining Focus for Mid-Sized Companies
- Smaller and mid-sized organizations often struggle to dedicate the necessary attention and
resources to establish and scale OCCs effectively.
Accessing the Right Talent
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Finding skilled professionals with the right mix of technical expertise and domain knowledge can be
difficult, especially in competitive markets.
Choosing a Reliable Local Partner
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Success depends on partnering with organizations that not only deliver but also understand the
local business culture, regulations, and expectations.
Prioritizing Quality Over Quantity
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Building lean, high-performing teams is more valuable than simply scaling headcount. The focus
should be on capability, not volume.
Maximize Value from Your Digital Spend
- By combining Offshore Capability Centers (OCC) with AI-driven automation, companies can achieve 60–70%
savings on their digital operations—without compromising quality or performance. - This approach enables the creation of long-term, sustainable teams that preserve institutional knowledge and
ensure operational stability. - As a result, a greater share of your budget can be redirected toward Growth & Innovation (G&I)—fueling
new business solutions, accelerating transformation, and driving competitive advantage.
Why Netwalk Is Your Ideal Partner for Building OCCs
Rooted in India, Refined in Germany
Netwalk brings the best of both worlds—deep understanding of the Indian market and German precision and quality standards.
Cultural and Operational Synergy
With years of experience working across India and Germany, we know how to bridge business expectations with local execution.
Proven Expertise in OCC Engagements
Our track record includes successful offshore capability center setups, delivering value through scalable, highperforming teams.
Agile and Committed
We’re small enough to care, ensuring personalized attention, yet big enough to deliver with consistency, speed, and quality.
